HOW WE COLLECT YOUR INFORMATION
Information You Provide
We collect any information that you provide us when you use the Service, including when you request an appointment, take an online hearing test, signup for our newsletter, interact with our customer-support team, or otherwise access the Service. For example, when you request an appointment through the Service we collect your first and last name, phone number, and email address.
Information We Collect When You Use Our Service
We may automatically collect certain technical information from your computer or mobile device when you visit the Service.
Device Information. We receive information from your device, including IP address, web browser type, mobile operating system version, and unique device identifiers. We may also collect and store your browser settings and preferences.
Usage Information. We receive information about your interactions with the Service, such as your interaction with certain features, the time spent on certain pages, the dates and times of your visits, and, if available, the address of the website you linked from.
Information from Cookies and Similar Technologies. We and our service providers may collect information using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your computer or other Internet access device. Cookies may enable us to personalize your experience on the Service, passively collect demographic information about your computer, and monitor other activities. The Service may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage).
HOW WE USE YOUR INFORMATION
We use the information we collect about and from you for a number of purposes, including: providing, supporting, and improving the services we offer, analyzing how you use the Service, managing our network, and better tailoring content and features.
We use your information to communicate with you. For example, we may deliver email communications to the email address you provide to us for informational and operational purposes, such as account management or customer service.
We may use information we collect for marketing purposes, such as providing you with promotional materials that may be useful, relevant, valuable, or otherwise of interest to you.
Compliance with applicable law and our own obligations
We may also process the information we collect about you or from you for the following purposes: (i) to enforce our Terms or other legal rights, including intellectual property infringement; (ii) as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and (iii) comply with industry standards and our policies.
We may de-identify your information and process it in an anonymous and/or aggregated form for other purposes than described above.
HOW WE MAY DISCLOSE YOUR INFORMATION
We may share your information among our vendors, service providers, and other third parties that perform services on our behalf. In addition, we may use third party analytics vendors to evaluate and provide us with information about your use of the Service. These analytics service providers may set and access their own cookies, pixel tags and similar technologies on the Service and they may otherwise collect or have access to information about you which they may collect over time and across different websites.
As Required by Law and Similar Disclosures
We may disclose information about you: (i) if we are required to do so by law, regulation, or legal process, such as a court order or subpoena; (ii) in response to requests by government agencies, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to protect against or respond to physical, financial or other harm, injury, or loss to property; or (iv) in connection with an investigation of suspected or actual unlawful activity.
Ad Network Providers
When you visit our Service, ad network providers may set and access their own cookies, pixel tags and similar technologies on your device and they may otherwise collect or have access to information about you. We and our ad network providers may target advertisements for products and services in which you might be interested based on your use of the Service.
If you prefer to not receive targeted advertising, you can opt-out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies. Please note that even if you choose to remove your information (opt-out), you will still see advertisements. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive.
Social Media Companies
Our Service includes social media features, such as the Facebook button. When you visit our Service and other Service’s that include such features, they may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Service. Your interactions with these features are governed by the privacy statement of the company providing them.
Merger, Sale, or Other Asset Transfers
We reserve the right to transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or if we sell, liquidate, or transfer all or a portion of our assets.
We may also disclose your information with your permission and we may de-identify your information in accordance with standards set forth under HIPAA and disclose it to third parties. For example, we may share anonymous and/or aggregated reports and information on user demographics and traffic patterns with third parties.
LINKS TO THIRD PARTY WEBSITES
Our Service includes links to other websites whose privacy practices may differ from those of Connect Hearing. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
YOUR CHOICES AND RIGHTS
You can opt-out of receiving further promotional messages from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the contact information listed below.
HOW WE HOLD AND PROTECT YOUR INFORMATION
We maintain administrative, technical and physical safeguards designed to protect the information you provide or we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure. Moreover, we are not responsible for the security of information you transmit to the Service over networks that we do not control, including the Internet and wireless networks.
We do not knowingly collect personally identifiable information from children under the age of 13. If Connect Hearing is made aware that it has collected personal information from a child under 13, we will take steps to delete this information.
HOW TO CONTACT US
Connect Hearing USA
215 Shuman Blvd, Suite 401
Naperville, IL 60563
info @ connecthearing . com