Remote Control Adjust and control your sound settings on the go. Switch between programs or create custom programs for specific listening environments. Thanks to myPhonak Memory, the last used custom program can now be saved to the hearing aid and accessed using the multi-function button. Remote Support Get adjustments remotely from your hearing care professional all in real-time. This is helpful in situations where you cannot make it for an in-personal consultation or when you want to optimize your hearing aid settings in real-life situations.