Day of the WeekHours
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Monday8:30 AM - 5:00 PM
Book Appointment Online

Address

Get DirectionsLink Opens in New Tab
2700 N O'Connor Blvd
Ste 102B
Irving, TX 75062
US
Tel:
(972) 252-9360(972) 252-9360
Email:US10037@connecthearing.com
Get DirectionsLink Opens in New Tab
Map of 2700 N O'Connor Blvd in IrvingLink Opens in New Tab

Regular Opening Hours:

Day of the WeekHours
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

About AudioNova Irving

www.connecthearing.comLink Opens in New Tab

Connect Hearing Irving is part of a nationwide chain of convenient neighborhood hearing care centers. Our Hearing Care Professionals are passionate about helping people to hear better, applying a consistent process to determine the best recommendations for your hearing health. We provide free hearing tests and a risk-free trial with hearing aids that are right for you. US10037
  • Image of Zachary Walters

    Zachary Walters, H.I.S.

    Zachary Walters, H.I.S., also known as Zach, is a dedicated Hearing Instrument Specialist for AudioNova, serving at the Irving and Arlington clinics. With expertise in hearing aid fitting and dispensing, he takes pride in helping individuals improve their hearing and reconnect with the important sounds in their lives. Zach graduated from the University of Iowa in 2022 with a degree in Enterprise Leadership. His passion for making a difference drives his commitment to providing exceptional care and enhancing the quality of life for his patients.
    Book an Appointment OnlineLink Opens in New Tab
  • Driving Directions

    Driving Directions

    Directions traveling North: Traveling on Highway 114 (West or East) exit N O'Connor Road heading southbound. Head southbound past W Rochelle Road, Connect is on the left side on the corner of the University Hills Shopping Center.

    Directions traveling South: Traveling on Highway 183 (West) toward Fort Worth, exit N O'Connor Road turn Right at the light (QT will be across at the opposite corner). Go through the light after QT and Connect will be on the right side at the University Hills Shopping Center. Traveling on Highway 183 (East) toward Dallas, exit N O'Connor Road turn left at the light. Go through the light after QT and Connect will be on the right side in the University Hills Shopping Center.

    Directions traveling East: Traveling on Highway 183 (East) toward Dallas, exit N O'Connor Road turn left at the light. Go through the light after QT and Connect will be on the right side in the University Hills Shopping Center.

    Directions traveling West: Traveling on Highway 183 (West) toward Fort Worth, exit N O'Connor Road turn Right at the light (QT will be across at the opposite corner). Go through the light after QT and Connect will be on the right side at the University Hills Shopping Center.
    Find us on Google MapsLink Opens in New Tab
  • Hearing Healthcare service areas

    Service Areas

    We actively serve our community with top-rated hearing care including the following Irving neighborhoods and surrounding areas:

    • Irving
    • Las Colinas
    • Valley Ranch
    • Coppell

    Zip codes: 75038, 75039, 75062, 75063, 75060

    Check out our Facebook page for more local events and community news.
    Connect Hearing Irving FacebookLink Opens in New Tab
The Latest Hearing Aid Technology
  • Image of anPhonak Audéo Lumity hearing aid

    Phonak Audéo Lumity

    The Lumity is Phonak’s most advanced hearing aid. With Lumity’s Smartspeech™ Technology and intelligent ActiveVent speakers, speech and understanding soar to new levels. Control phone calls and stream audio with a touch of the finger. The waterproof universal connectivity and options light up users’ conversations, no matter the environment.
  • Image of an Phonak Virto P-Titanium hearing aid

    Phonak Virto P-Titanium

    The Phonak Virto Paradise, is a sleek in-the-ear model that is customized for the perfect fit. This 3D printed shell is the world’s first Titanium hearing aid and is 15x stronger than traditional acrylic hearing aids. Customize listening environments along with streaming music and calls when you pair this discreet hearing aid to Android or iOS smartphones.
  • Image Unitron Moxi V

    Unitron Moxi V

    Unitron’s Moxi V is built on the Vivante platform, featuring their best sound performance. Users can experience the latest Integra OS with push-button controls to enhance their conversations in loud background noise and a new feature: HyperFocus with 360 degree improvement for face-to-face conversations no matter where the speaker is located.
Professional Hearing Healthcare
Audiologist
Our Services
Our Connect Hearing Staff provides the absolute best in hearing care services starting with professional hearing screenings, audiogram results and consultation on the latest hearing solutions.

• Hearing Testing & Consultation
• Telehealth Services
• Hearing Aid Maintenance & Repair
• Tinnitus Therapy
Book an Appointment OnlineLink Opens in New Tab
A happy man and woman looking at a tablet
Product Satisfaction
We carry the latest hearing aids from Phonak and AudioNova, 2 global leaders in hearing aid technology. Our priority is finding the right solution that meets our patients’ hearing, lifestyle and financial needs.

• RISK-FREE hearing aid trial
• 45 day money-back guarantee
• 3-year warranty and 3-year loss & Damage
• 3-years FREE Batteries
Learn MoreLink Opens in New Tab

Reviews of AudioNova Irving

4.9
4.9
Rating 4.9
(190 Reviews)
AudioNova5.0
(138 Reviews)
Google4.8
(52 Reviews)
  • Anthony A
    May 14, 2025
    5
    Rating 5.0
    Great customer service, I was scene on time and friendly and honest service.
  • Jesus Mendietta
    May 8, 2025
    5
    Rating 5.0
    Great visit very happy with the improvements to the new hearing aids
    Response from AudioNova Irving
    Jun 6, 2025
    Thank you for the positive review! We are thrilled to provide hearing care, just the way you want it.
  • Chuck O
    May 7, 2025
    5
    Rating 5.0
    Excellent exam, very skilled audiologist.
  • Gd moreno
    May 2, 2025
    5
    Rating 5.0
    Good customer service
    Response from AudioNova Irving
    May 8, 2025
    Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
  • Linda L
    Apr 25, 2025
    5
    Rating 5.0
    Good experience, technician very capable, answered all questions.
    Response from AudioNova Irving
    Apr 28, 2025
    Thank you for your great feedback, we're pleased you were happy with your experience.
  • Jerald P
    Apr 23, 2025
    4
    Rating 4.0
    Prompt, competent service
    Response from AudioNova Irving
    Apr 23, 2025
    Thanks so much for your feedback Jerald! We’re really glad you enjoyed our service.
  • Debbie Morgan
    Apr 8, 2025
    5
    Rating 5.0
    Good experience and I would recommend Audio Nova to all my friends and family.
    Response from AudioNova Irving
    Apr 8, 2025
    Thank you for your great feedback, we're pleased you were happy with your experience.
  • Humberto Lopez
    Mar 18, 2025
    5
    Rating 5.0
    ZACH,

    Thank you for being absolutely AMAZING! WOW! There are not enough words to say how seamless and painless the process was. I CAN HEAR NOW! :)
    Response from AudioNova Irving
    Mar 19, 2025
    Hello. Thank you for sharing your lovely feedback about our team at 2700 N O'Connor Blvd.
  • Garry S.
    Jan 21, 2025
    5
    Rating 5.0
    Great service
    Response from AudioNova Irving
    Jan 23, 2025
    Thank you for your great feedback Gary! We are pleased that you are satisfied with our service.
  • Reinhold Hauswedell
    Jan 16, 2025
    5
    Rating 5.0
    Great place, best attention and care
  • Monica McGill
    Dec 20, 2024
    4
    Rating 4.0
    Response from AudioNova Irving
    Dec 20, 2024
    Thank you for your rating Monica, it means a lot to us to hear from happy customers.
  • Chuck O
    Dec 19, 2024
    5
    Rating 5.0
    Prompt professional service. My issue fully resolved
    Response from AudioNova Irving
    Dec 19, 2024
    Thank you for your great feedback Chuck! We are pleased that you are satisfied with our service.
  • Robert W
    Nov 20, 2024
    5
    Rating 5.0
    Everyone was very friendly. Customer service was great.
    Response from AudioNova Irving
    Nov 21, 2024
    Thank you for your great feedback Robert! We are pleased that you are satisfied with our customer service.
  • Peter n Clark
    Nov 16, 2024
    5
    Rating 5.0
    People were very gracious and they were very good at their job and I appreciate their attending to my needs for hearing test they went above and beyond they were awesome
    Response from AudioNova Irving
    Nov 19, 2024
    Thank you for your great feedback Peter! We are pleased that you are satisfied with our service.
  • Lillie Watkins
    Oct 3, 2024
    5
    Rating 5.0
    Dr. Jody was amazing and explained everything to me! Also, excellent customer service from the moment you walk in!
    Response from AudioNova Irving
    Oct 4, 2024
    Dr. Jody will be delighted to hear that Lillie, we'll be sure to pass the feedback on.
  • John Hunt
    Sep 27, 2024
    5
    Rating 5.0
    Response from AudioNova Irving
    Sep 27, 2024
    Thank you so much for your rating, we hope to see you again soon.
  • Patricia C.
    Sep 14, 2024
    5
    Rating 5.0
    Great customer service
  • Jackie J
    Sep 12, 2024
    5
    Rating 5.0
    Jodie was extremely knowledgeable and helpful.
  • Sabina P
    Sep 10, 2024
    5
    Rating 5.0
    Very professional and explain clearly every step of the test, amazing customer service.
    Response from AudioNova Irving
    Sep 10, 2024
    Thank you for your great feedback Sabina! We are pleased that you are satisfied with our customer service.
  • paul f
    Aug 24, 2024
    5
    Rating 5.0
    friendly, helpful, they are beyond superb. the best
    Response from AudioNova Irving
    Aug 27, 2024
    Thanks so much for your feedback Paul! We’re really glad you enjoyed our service.
  • Carmen Smith
    Jun 5, 2024
    5
    Rating 5.0
    Response from AudioNova Irving
    Jun 5, 2024
    Thank you so much for your rating, we hope to see you again soon.
  • Garry S.
    May 31, 2024
    5
    Rating 5.0
    The audiologist that helped me was very good.
  • Thomas Gray
    May 22, 2024
    5
    Rating 5.0
  • john johnson
    May 21, 2024
    5
    Rating 5.0
    Mr. Sanchez definitely knows what he is doing. explained everything every step of the way no surprises
    Response from AudioNova Irving
    May 21, 2024
    Mr. Sanchez will be delighted to hear that John we'll be sure to pass the feedback on.
  • George T
    May 10, 2024
    5
    Rating 5.0
    Very friendly
    Response from AudioNova Irving
    May 13, 2024
    Thanks so much for your feedback George! We’re really glad you enjoyed our service.
  • Jerald P
    May 9, 2024
    5
    Rating 5.0
    Vacation relief technician from Van, Tx was outstanding
  • LindaG
    Apr 18, 2024
    5
    Rating 5.0
    Thank you, Juan Sanchez, for a thorough assessment and adjustment of my hearing aides! Just absolutely perfect!
    Response from AudioNova Irving
    Apr 19, 2024
    Juan will be delighted to hear that Linda we'll be sure to pass the feedback on.
  • Jennifer Seq
    Mar 23, 2024
    5
    Rating 5.0
    Great service
    Response from AudioNova Irving
    Mar 25, 2024
    Thank you for your great feedback Jennifer! We are pleased that you are satisfied with our service.
  • Gopalan Nagarajan
    Mar 12, 2024
    5
    Rating 5.0
    Friendly staff and on time care
    Response from AudioNova Irving
    Mar 12, 2024
    Thank you for your rating Gopalan, it means a lot to us to hear from happy customers.
  • Teresa R
    Mar 8, 2024
    5
    Rating 5.0
    Great customer services alwats
    Response from AudioNova Irving
    Mar 8, 2024
    Thank you for your great feedback Teresa! We are pleased that you are satisfied with our customer service.
  • Jerald P.
    Jan 24, 2024
    5
    Rating 5.0
    pleasant experience
  • Bill B
    Jan 24, 2024
    5
    Rating 5.0
    Juan is great 😃
  • Chuck O
    Jan 9, 2024
    5
    Rating 5.0
    Wonderful, caring environment?
  • Mel N
    Dec 9, 2023
    5
    Rating 5.0
    Personable easy to communicate with
    Response from AudioNova Irving
    Dec 11, 2023
    Thank you so much for your rating, we hope to see you again soon.
  • AditiS
    Nov 29, 2023
    5
    Rating 5.0
    Easy to schedule appointments and the office sent reminders.
    Juan was prepared for the appointment and well informed on my hearing needs and insurance paperwork. Thank you for the detailed work and attentiveness.
  • jeff k.
    Nov 15, 2023
    5
    Rating 5.0
    perfect in every way. really!
    Response from AudioNova Irving
    Nov 15, 2023
    We're delighted that our solution is working for you. Thank you for sharing your review with us.
  • Betty B
    Nov 14, 2023
    4
    Rating 4.0
    Was overall a good experience. He was very informative and explained things very well. Only drawback I had to wait for my appointment. He did apologize for the delay which I accepted. Very good experience.
    Response from AudioNova Irving
    Nov 14, 2023
    Thank you so much for your rating, we hope to see you again soon.
  • Kathleen E. S.
    Nov 9, 2023
    5
    Rating 5.0
    great

    great

    Response from AudioNova Irving
    Nov 9, 2023
    Thank you so much for your rating, we hope to see you again soon.
  • Charles H
    Nov 2, 2023
    5
    Rating 5.0
    Juan & Christy are GREAT👍
  • Billy Blair
    Oct 25, 2023
    5
    Rating 5.0
    Great service
    Response from AudioNova Irving
    Oct 26, 2023
    Thanks for using Connect Hearing, Billy, we're pleased that you found our service was good.
  • Garry S.
    Oct 10, 2023
    5
    Rating 5.0
    The audiologist was very helpful and thorough.
  • Martin .C
    Sep 28, 2023
    5
    Rating 5.0
    Great
  • Aditi S
    Aug 17, 2023
    5
    Rating 5.0
    Juan Sanchez was empathetic and listened to my hearing needs and provided clear solutions.
    Response from AudioNova Irving
    Aug 18, 2023
    Thank you for your comments, it's wonderful to hear how well Juan represents Connect Hearing!
  • Shirley A.
    Aug 9, 2023
    4
    Rating 4.0
    Very good
  • Lisa B
    Aug 8, 2023
    5
    Rating 5.0
    Great customer service!
    Response from AudioNova Irving
    Aug 8, 2023
    Hello Lisa. Thank you for your great feedback, we're pleased you were happy with your experience.
  • Viki B.
    Jul 25, 2023
    5
    Rating 5.0
    Juan was so professional & sweet during my visit, very patient.
    Response from AudioNova Irving
    Jul 25, 2023
    Thank you for your comments, it's wonderful to hear how well Juan represents Connect Hearing!
  • Hanchey
    Jun 29, 2023
    5
    Rating 5.0
    Juan Sanchez is GREAT👍
    Response from AudioNova Irving
    Jun 29, 2023
    Juan will be delighted to hear that Hanchey, we'll be sure to pass the feedback on.
  • Bill B
    Jun 13, 2023
    5
    Rating 5.0
    Juan is super!!!
  • Marcelino B
    Jun 10, 2023
    5
    Rating 5.0
    Excelent attention
    Response from AudioNova Irving
    Jun 12, 2023
    Thank you Marcelino for sharing your fabulous review with us.
  • Frances T
    Jun 9, 2023
    5
    Rating 5.0
    Juan was great
    Response from AudioNova Irving
    Jun 9, 2023
    Thank you for your comments, it's wonderful to hear how well Juan represents Connect Hearing!
  • Imani, J
    May 27, 2023
    5
    Rating 5.0
    Fast and comfortable setting .
    Dr. Juan was knowledgeable and made my experience very less scary than I thought it was going to be . I was able to see my ear canal and was explained throughly of my result . Highly recommend this location for hearing test.
    Response from AudioNova Irving
    May 30, 2023
    Thank you for your great feedback! We are pleased that you are satisfied with our service.
  • Charles O
    May 17, 2023
    5
    Rating 5.0
    Great customer experience
  • Ramya B
    May 17, 2023
    5
    Rating 5.0
    Receptionist is very friendly and Juan did very nice job in analyzing my problem. It’s nice center overall.
    Response from AudioNova Irving
    May 17, 2023
    Thank you for your lovely feedback about Juan and the team at 2700 N O'Connor Blvd.
  • Beth P
    May 6, 2023
    5
    Rating 5.0
    Great customer service
    Response from AudioNova Irving
    May 9, 2023
    Thank you for your great feedback Beth! We are pleased that you are satisfied with our customer service.
  • paul f
    Apr 27, 2023
    5
    Rating 5.0
    awesome service, very patient and friendly
    Response from AudioNova Irving
    Apr 28, 2023
    Thank you for taking the time to leave a rating for Connect Hearing
    ,N O'Connor Blvd we're delighted that you're happy with our service.
  • LeAnn K
    Apr 26, 2023
    5
    Rating 5.0
    Great costumer service from making the appointment, filing out paperwork in office, explaining everything during the exam and results and how to use the hearing aids. Show the different prices and types and allow me to pick the one in my price range and needs.
    Response from AudioNova Irving
    Apr 26, 2023
    Thank you for your great feedback Leann! We are pleased that you are satisfied with our customer service.
  • Teresa M
    Apr 5, 2023
    5
    Rating 5.0
    They are great and caring
    Response from AudioNova Irving
    Apr 5, 2023
    Thank you for your great feedback, we're pleased you were happy with your experience.
  • Georgette Morgan
    Mar 30, 2023
    5
    Rating 5.0
    Everyone was so friendly from the moment I walked inside the door. Everything from my hearing test was specifically explained to me.
    Response from AudioNova Irving
    Mar 30, 2023
    Georgette, thank you for the great review!
  • Lee Mosty
    Mar 24, 2023
    5
    Rating 5.0
    Great experience and very knowledgeable!
  • Mukesh
    Mar 11, 2023
    5
    Rating 5.0
    Great Customer Service
    Response from AudioNova Irving
    Mar 13, 2023
    Thank you for your great feedback Mukesh! We are pleased that you are satisfied with our customer service.
  • A
    Mar 7, 2023
    5
    Rating 5.0
    Great service
    Response from AudioNova Irving
    Mar 7, 2023
    We're delighted that our solution is working for you. Thank you for sharing your review with us.
  • Joe Barber
    Mar 5, 2023
    4
    Rating 4.0
    professional, explained all procedures and results.

    Thanks
    Response from AudioNova Irving
    Mar 6, 2023
    Thanks for using Connect Hearing, Joe, we're pleased that you found our service was good.
  • Carey Joseph
    Mar 2, 2023
    5
    Rating 5.0
    Response from AudioNova Irving
    Mar 2, 2023
    Thank you for your rating Carey, it means a lot to us to hear from happy customers.
  • Shirley A
    Feb 4, 2023
    5
    Rating 5.0
    Very courteous and thorough
  • Eliseo Curiel
    Jan 25, 2023
    5
    Rating 5.0
    Great service and bilingual option very satisfied
    Response from AudioNova Irving
    Jan 25, 2023
    Thanks for using Connect Hearing, Eliseo, we're pleased that you found our service was good.
  • Yvonne R
    Dec 31, 2022
    5
    Rating 5.0
    Great customer service all around.
    Response from AudioNova Irving
    Jan 6, 2023
    Thank you Yvonne for sharing your fabulous review with us.
  • Khawaja A
    Dec 21, 2022
    5
    Rating 5.0
    Met Juan for the first time. He patiently listened to my issue with the hearing aids and suggested some solutions.
    Response from AudioNova Irving
    Dec 21, 2022
    Thank you for your comments, it's wonderful to hear how well Juan represents Connect Hearing!
  • Bill B
    Dec 16, 2022
    5
    Rating 5.0
    Great service!
    Response from AudioNova Irving
    Dec 16, 2022
    Thanks for using Connect Hearing, Bill, we're pleased that you found our service was good.
  • Jerry I
    Dec 15, 2022
    5
    Rating 5.0
    Juan did a great job. He is very knowledgeable and informative with a friendly personality.
  • Teresa R
    Dec 6, 2022
    5
    Rating 5.0
    They are very great and caring service is the best in town Jasmine and Sanchez are very helpful to me
    Response from AudioNova Irving
    Dec 6, 2022
    Thank you for your great feedback Teresa! We are pleased that you are satisfied with our service.
  • Lisa B
    Nov 15, 2022
    5
    Rating 5.0
    Excellent customer service!
  • Alice Mathew
    Nov 5, 2022
    5
    Rating 5.0
    Excellent service
    Response from AudioNova Irving
    Nov 7, 2022
    Thanks so much for your feedback Alice! We’re really glad you enjoyed our service.
  • Linda G
    Oct 24, 2022
    5
    Rating 5.0
    This was a big step for me. I appreciate the one on one attention to ensure I had the best care and experience.
  • Regina Cragg
    Oct 21, 2022
    5
    Rating 5.0
    Was so very happy when I walked in the Irving office and saw the original gentleman who had originally seen me when I first started out. Very nice , professional and makes you feel very comfortable. Thank you so much.
    Response from AudioNova Irving
    Oct 21, 2022
    Thank you for taking the time to leave a rating for Connect Hearing N O'Connor Blvd, we're delighted that you're happy with our service.
  • TJ F.
    Oct 18, 2022
    5
    Rating 5.0
    The person who helped me seemed very knowledgeable and interested in helping me achieve the best result possible.
    Response from AudioNova Irving
    Oct 18, 2022
    Thank you for your great feedback, we're pleased you were happy with your experience.
  • David Carter
    Oct 12, 2022
    5
    Rating 5.0
  • Shirley
    Oct 11, 2022
    5
    Rating 5.0
    Very good customer service. Explain the problem so that I could understand
  • Teresa M Perez
    Sep 30, 2022
    5
    Rating 5.0
    They are a great staff also the audiologist is very caring
  • Dan H
    Sep 30, 2022
    5
    Rating 5.0
    I have always received professional advice and courteous, respectful service.
    Response from AudioNova Irving
    Sep 30, 2022
    Hello Dan. Thank you for your great feedback, we're pleased you were happy with your experience.
  • Laura M
    Sep 15, 2022
    5
    Rating 5.0
    Very friendly staff and a very thorough examination
    Response from AudioNova Irving
    Sep 15, 2022
    Hello Laura. Thank you for sharing your lovely feedback about our team at N O'Connor Blvd.
  • Lucie C.
    Sep 13, 2022
    5
    Rating 5.0
    Very knowledgeable and pleasant. Happy to see Terry back on the job.
  • Jerabhai j
    Aug 31, 2022
    5
    Rating 5.0
    Great customer service very friendly fast
    I wish we could get this kind of service at a doctors office
  • Mario R.
    Aug 20, 2022
    5
    Rating 5.0
    No matter what the issue is, it gets resolved in a timely fashion. Knowledgeable people you can trust.
    Response from AudioNova Irving
    Aug 22, 2022
    Hello Mario. Thank you for sharing your lovely feedback about our team at N O'Connor Blvd.
  • Robert, Perkins
    Aug 17, 2022
    5
    Rating 5.0
    Great appointment
    Response from AudioNova Irving
    Aug 17, 2022
    We're delighted that our solution is working for you. Thank you for sharing your review with us.
  • Peggy Khan
    Aug 16, 2022
    5
    Rating 5.0
    Very h
    elpful and respectable.very knowledgeable
  • Larry T
    Aug 9, 2022
    5
    Rating 5.0
    Excellent care
    Response from AudioNova Irving
    Aug 9, 2022
    Thank you for your rating Larry, it means a lot to us to hear from happy customers.
  • Jean M
    Jul 31, 2022
    5
    Rating 5.0
    I went in and they took me back very quickly. They adjusted my hearing aids as needed. Cleaned them and was very professional. I left and was very pleased with my appointment
    Response from AudioNova Irving
    Aug 1, 2022
    Hello Jean. We're delighted that our solution is working for you. Thank you for sharing your review with us.
  • A Zaccarello
    Jul 1, 2022
    5
    Rating 5.0
  • paul f
    Jun 23, 2022
    5
    Rating 5.0
    awesome! carla was very helpful, honest, friendly. atmosphere was that of genuine concern for my comfort and well-being
  • Bonnie N.
    Jun 18, 2022
    5
    Rating 5.0
    Great customer service
    Response from AudioNova Irving
    Jun 20, 2022
    Thank you for the great review Bonnie! It means a lot to us to hear from happy customers.
  • Yvonne R.
    May 21, 2022
    5
    Rating 5.0
    Carla is great. Was just telling her I hope they don't close this location. been going there for over 10yrs before Connect Hearing bought it. Carla is one of the best we've had in there since.
    Response from AudioNova Irving
    May 23, 2022
    Thank you so much for your 5-star review, Yvonne! We will share this with the N O'Connor Blvd team to let them know to keep up the amazing work.
  • Lucie c.
    May 3, 2022
    5
    Rating 5.0
    Just great
    Response from AudioNova Irving
    May 3, 2022
    Thank you so much for your rating, we hope to see you again soon.
  • TJ F.
    Apr 19, 2022
    5
    Rating 5.0
    Carla is quick, thorough, and friendly. I wouldn't go anywhere else!
    Response from AudioNova Irving
    Apr 19, 2022
    Carla will be delighted to hear that we'll be sure to pass the feedback on.
  • David V
    Apr 19, 2022
    5
    Rating 5.0
    Great customer service, very friendly and professional care.
  • Jerry I
    Apr 17, 2022
    5
    Rating 5.0
    great service,
    Response from AudioNova Irving
    Apr 19, 2022
    Thank you for your great feedback Jerry! We are pleased that you are satisfied with our service.
  • Catfish Smith
    Mar 28, 2022
    4
    Rating 4.0
    They tested my hearing and did not try too hard sell me hearing aids
  • Lisa B
    Mar 22, 2022
    5
    Rating 5.0
    Excellent Customer Service!
    Response from AudioNova Irving
    Mar 23, 2022
    Thank you for your great feedback Lisa! We are pleased that you are satisfied with our customer service.
  • Phillip Andrews
    Mar 16, 2022
    5
    Rating 5.0
    Great people, great service, great information, and great cooperation.
  • Karen B.
    Feb 18, 2022
    5
    Rating 5.0
    She was very polite and knowledgeable of her job
  • Eartha V.
    Feb 17, 2022
    5
    Rating 5.0
    Excellent service with no waiting.
    Response from AudioNova Irving
    Feb 18, 2022
    Thank you for your great feedback, Eartha, we're pleased you were happy with your experience.
  • George
    Feb 17, 2022
    5
    Rating 5.0
    More than I expected
    Response from AudioNova Irving
    Feb 17, 2022
    Thank you for your great feedback, we're pleased you were happy with your experience.
  • Dora Morales
    Feb 11, 2022
    5
    Rating 5.0
    Great customer service
    Response from AudioNova Irving
    Feb 11, 2022
    Thank you for your great feedback Dora! We are pleased that you are satisfied with our customer service.
  • Khawaja Irfan A
    Jan 29, 2022
    5
    Rating 5.0
    Excellent customer service
    Response from AudioNova Irving
    Jan 31, 2022
    Thank you for your great feedback Khawaja! We are pleased that you are satisfied with our customer service.
  • Beth P
    Jan 28, 2022
    5
    Rating 5.0
    Visit was very professional and was conducted in timely manner.
  • Gary D
    Jan 27, 2022
    5
    Rating 5.0
    Prompt greeting on arrival. Cleaned hearing aids,and explained process. Great customer service.
  • Robert H.
    Jan 26, 2022
    5
    Rating 5.0
    pleasant and professional
  • Cynthia A
    Jan 21, 2022
    5
    Rating 5.0
    Everyone was very friendly and patient with me during all of my visits. First time getting hearing aids and the experience was very good.
    Response from AudioNova Irving
    Jan 21, 2022
    Thank you for the great review Cynthia! It means a lot to us to hear from happy customers.
  • Melissa C.
    Jan 12, 2022
    5
    Rating 5.0
    Great Customer Service
  • Karen h
    Jan 5, 2022
    5
    Rating 5.0
    Wonderful professional friendly service
  • James, O
    Jan 5, 2022
    5
    Rating 5.0
    The best place to get your hearing checked. I feel that I know the good and bad of my hearing condition and that I have the concern of my well being in great hands. The only place I have gone in the last nine years.
    Response from AudioNova Irving
    Jan 5, 2022
    Thank you James for sharing your fabulous review with us.
  • Russell H
    Dec 24, 2021
    5
    Rating 5.0
    great customer service will recommend
    Response from AudioNova Irving
    Dec 24, 2021
    Thanks for using Connect Hearing, Russell, we're pleased that you found our service was good.
  • MCC
    Dec 15, 2021
    5
    Rating 5.0
    Great service and well explained
  • Kristine P
    Dec 14, 2021
    5
    Rating 5.0
    Great customer service
  • Ericka Alonzo
    Nov 30, 2021
    5
    Rating 5.0
    Very nice a professional
    Response from AudioNova Irving
    Dec 2, 2021
    Thank you for your great feedback, we're pleased you were happy with your experience.
  • Stephanie Borden
    Sep 17, 2021
    Excellent hearing Aids. Clarity is excellent. Paired to phone. I can answer phone calls and listen to my music without disturbing others. I'm so Happy 😊
    Response from AudioNova Irving
    Feb 14, 2023
    Sorry sir I had been devastated by Carla ever-increasingly she got free handed rudely crudely attitudes by virtually every aspects of paid in full suffering tremendously clients or customers legitimates questions & concerns which × multiplied into defectives
    products of hearing aids by all trades needed 2b repaired or replaced 2 which this Carla so called expert on an audiologist repeatedly refused with her sour FUSSY SPEED MOUTH VERY CRUEL ATTITUDES EVEN SHE MISGUIDED ONCE QUITE NICE KOREAN American front desk associate 2b turned back by refusing already paid in full 4 defected & agonizingly ears soaring hearing aids with after sales services warranties 2 which so this company of connect hearing in general & Carla of 2700 n O'Connor rd suit102 IRVING tx in particular b,coz the supervisor p Pough refused by her ineptitude 2 even concern with our traumatized hearing needs let alone the basics severely imparted by them impacted increased disabilities which ultimately prolonged our suffering with anxieties & depressional episodes, which must B accountable by relatively authorized oversight governmental agencies 4 look into 2b punished 4 tortured & mental anguished that these people of connect hearing had caused & still continues 2b causing scandalously let alone unscrupulously period, thanx so help us our holiest divine heavenly father's angels agents 4 merciful solutions by severely punished these criminals of connect hearing centers AAMMEENN
  • Linda Manson
    Jul 29, 2021
    5
    Rating 5.0
    I have been going to this particular location for 4 years and the service has always been great. They continue to give exceptional service.
  • Robert Fernandez
    Jun 10, 2021
    5
    Rating 5.0
    Great customer service
  • blake helpert
    Apr 9, 2021
    4
    Rating 4.0
  • Marjorie W
    Apr 1, 2021
    5
    Rating 5.0
    Carla was amazing and explained everything in in detail.
  • Bill B
    Feb 23, 2021
    5
    Rating 5.0
    You guys are great!!!
  • Robert Fernandez
    Feb 10, 2021
    5
    Rating 5.0
    Mary and Carla were great customer service help to me!!!
  • Tanya brown
    Feb 3, 2021
    5
    Rating 5.0
    Great customer service
  • Steven R
    Feb 2, 2021
    5
    Rating 5.0
    Professional and friendly service
  • Fred K
    Jan 29, 2021
    5
    Rating 5.0
    Excellent
  • Melissa C.
    Jan 22, 2021
    5
    Rating 5.0
    Friendly staff/Customer Service
    Response from AudioNova Irving
    Jan 22, 2021
    Thank you!
  • Kathleen S
    Jan 20, 2021
    5
    Rating 5.0
    great service, helpful....
    Response from AudioNova Irving
    Jan 21, 2021
    Thank you!
  • Charles O
    Jan 19, 2021
    5
    Rating 5.0
    Handled quickly and professionally!
  • Larry t
    Jan 5, 2021
    5
    Rating 5.0
    Great
  • Gary. M
    Dec 22, 2020
    5
    Rating 5.0
    Great customer experience. Good information and explanations. Very positive experience.
    Response from AudioNova Irving
    Dec 22, 2020
    Thank you Gary!
  • Robert T.
    Dec 19, 2020
    5
    Rating 5.0
    After going through several doctors, it was "EXTREMELY" nice to see Miss Carla again - she is very nice and very courteous
  • Carl W.
    Dec 3, 2020
    5
    Rating 5.0
    She very patiently and professionally explained what was wrong and how to correct it.
  • James L
    Dec 2, 2020
    5
    Rating 5.0
    fine, no complaints at all
  • Eagle Remodel
    Nov 21, 2020
    5
    Rating 5.0
  • Darrel R.
    Nov 12, 2020
    5
    Rating 5.0
    Very nice and polite person that greeted me. I think her name was Mary. She was very helpful and Carla, the audiologist was great. I had a very nice visit.
  • Demetra
    Nov 11, 2020
    5
    Rating 5.0
    Excellent experience and pleasant all around as usual!
  • Kathy Branning
    Nov 6, 2020
    5
    Rating 5.0
  • Chris Ochei
    Oct 28, 2020
    5
    Rating 5.0
    Courteous and highly professional staff
  • Jerry Irish
    Oct 22, 2020
    5
    Rating 5.0
    Got a new hearing aid. Katherine did an excellent job of explaining my new set. A couple of months in with my hearing aids. Had some trouble with one so Carla sent it in to be checked out. Carla and Mary are helpful, courteous and knowledgeable. If you are having problems with hearing check them out. Tell them Jerry sent you. It won't get you anything extra but it makes me look good and I need all the help I can get 🙂🙂🙂
  • Pat T
    Oct 16, 2020
    5
    Rating 5.0
    Great service
  • Tim R
    Oct 15, 2020
    5
    Rating 5.0
    Kathryn is awesome. Very good at what she does
    Response from AudioNova Irving
    Oct 15, 2020
    Thank you Tim!
  • Gary s. Bass
    Oct 14, 2020
    5
    Rating 5.0
    Our Visit with with Kathryn VanMeter was great, She was very easy to work with my 96 year old mother who had hearing problems. She is a very valuable employee.
  • Jerry I
    Oct 14, 2020
    5
    Rating 5.0
    Nice service lady. answered questions. made suggestions.
  • Mahmmoud Ahmed
    Oct 13, 2020
    5
    Rating 5.0
    great care and service
  • Kathleen S
    Sep 29, 2020
    5
    Rating 5.0
    great
  • Paula B.
    Sep 26, 2020
    5
    Rating 5.0
    The people were very friendly. The young lady conducting my hearing test explained each step in the procedure. I did decide to buy new hearing aids after realizing how inadequate my present ones were.
  • Jane W
    Sep 25, 2020
    5
    Rating 5.0
    Staff very helpful and easy to work with. Very happy to work with them
  • Carol M
    Sep 19, 2020
    5
    Rating 5.0
    Mary provided me with outstanding customer service. She was extremely helpful and very attentive,
  • Glen Seago
    Sep 19, 2020
    5
    Rating 5.0
    Always the Best Service. Thanks Glen
  • Carlos D
    Aug 26, 2020
    5
    Rating 5.0
    Carla was awesome. Short staffed but excellent service by herself.
    Response from AudioNova Irving
    Aug 26, 2020
    Thank you Carlos for your kind review!
  • Garry S.
    Aug 20, 2020
    5
    Rating 5.0
    I was very happy with the service.
  • Melissa C.
    Aug 19, 2020
    5
    Rating 5.0
    Friendly..Great 👍 Service
  • Eric B
    Aug 18, 2020
    5
    Rating 5.0
    They fixed the issue I was having
    Friendly staff
    Response from AudioNova Irving
    Aug 18, 2020
    Thank you Eric!
  • Lucie C.
    Jul 25, 2020
    5
    Rating 5.0
    Great customer service. Prompt scheduling for servicing of my hearing aids. Care taken to protect both the employee and the customer. Thanks.
    Response from AudioNova Irving
    Jul 27, 2020
    Thank you Lucie! Please let us know if there is anything else you may need. Always happy to help.
  • J hart
    Jul 22, 2020
    5
    Rating 5.0
    The experience was great!
  • Susan Q
    Jul 11, 2020
    5
    Rating 5.0
    Great informative service!
  • Beverly F
    Jul 8, 2020
    5
    Rating 5.0
    Good care!
  • Bob P
    Jul 1, 2020
    5
    Rating 5.0
    Very good work. my problem was taken care of with haste and care.
    Response from AudioNova Irving
    Jul 2, 2020
    We are so glad we could be of help!
    Warm Regards
  • Larry T
    Jun 26, 2020
    5
    Rating 5.0
    Fixed hearing aids
  • Peggy K
    Jun 22, 2020
    5
    Rating 5.0
    Good customer care
  • Lisa Guidry
    Jun 20, 2020
    5
    Rating 5.0
    It was a great atmosphere very a knowledge I'm buying a lot of things
  • John Trimble
    Jun 11, 2020
    4
    Rating 4.0
    Appreciated the attention to Covid-19 protocol and the quick, efficient service. Would be five stars if the hand sanitizers available for the public contained 70% alcohol instead of just benzalkonium chloride (which is ineffective against Covid-19).
  • Siddiq Kalia
    Jun 8, 2020
    1
    Rating 1.0
    Non cooperation
    Response from AudioNova Irving
    Jun 12, 2020
    Dear Siddiq, thanks for your candid feedback on your experience with our Connect Hearing Center in Irving. We'll take your comments to heart as we are continuously looking at ways to improve. We are still committed to offering you the best care possible. Warm Regards.
  • Page
    May 29, 2020
    5
    Rating 5.0
    Great experience
  • Donald K
    Apr 8, 2020
    5
    Rating 5.0
    Caring service that was much faster than I anticipated
  • Charles O
    Mar 27, 2020
    5
    Rating 5.0
    Problem solved in a few minutes, very skilled person, wonderful personality,
  • Beverly F
    Mar 26, 2020
    5
    Rating 5.0
    Well done
  • Charlotte G
    Mar 11, 2020
    5
    Rating 5.0
    Excellent. Very patient and thorough in explaining everything.
    Response from AudioNova Irving
    Mar 11, 2020
    Thank you Charlotte. Our patients are always our top priority.

    Kind Regards
  • Sharon
    Mar 7, 2020
    5
    Rating 5.0
    Terry was very Professional and I would absolutely refer anyone who needs to get new hearing aids go see him, he is the best. Mary also was very outgoing and making sure that they take care of their customers.
  • Sieloff-Couch
    Mar 6, 2020
    5
    Rating 5.0
    They are always perfect
  • Nancy Conner
    Feb 27, 2020
    5
    Rating 5.0
    Terry was very efficient and helpful. He cleaned and tested my hearing aids, answered my questions and was very professional. He even cleaned wax from one of my ears. I highly recommend Connect Hearing in Irving, Tx.
  • Eric B
    Feb 22, 2020
    5
    Rating 5.0
    Walked in, got my hearing aids clean and got out. Took maybe less than 5 minutes
    I forgot the guy that helped me but good customer service. Thank you
  • Donna Mosty
    Feb 20, 2020
    5
    Rating 5.0
    Door is always open for helping me. Take time to go in, for you may not even know it needs cleaning. What a difference it makes!!!
    Response from AudioNova Irving
    Feb 21, 2020
    Thank you Donna. We are glad that you were pleased with our service. Please stop by anytime!
  • Garry S.
    Feb 20, 2020
    5
    Rating 5.0
    Had great customer service by the staff.
    Response from AudioNova Irving
    Feb 21, 2020
    Thank you!
  • SHOLAYMANN PAANIPAT
    Jan 6, 2020
    3
    Rating 3.0
    JUST 4 THE HEARING DISABILITIES NEEDS, WELL ITS HAD BEEN FLUCTUATIONAL EXPERIENCES BY VIRTUES OF RECENT PAST FRONT DESK CLIENTS SERVICES PERSON WAS PROCRASTINATING MOST OF TIME & NEVER RETURNED OR MADE COURTESY CALLS, BUT NOW EVER SINCE TERRY TOOK OVER AUDIOLOGIST SERVICES + EVEN FRONT DESK AS MULTI TASK COVERING ALL SORT OF OFFICE TRAFFIC IS MUCH RUMINATING & ENCOURAGING 4 CONTINUATION 2 SUBSCRIBES ( CONNECT HEARING) HEARING LOSS DISABILITIES, & V GONNA C HIM SOONER OR LATER ACCORDINGLY THANX CHAO ADIOS DBU SHALOM
    Response from AudioNova Irving
    Jan 8, 2020
    Hello, Thank you for your feedback. We take great pride in our TOP-RATED customer service and like most medical practices take extensive notes on every visitor who walks through our door. That said, we were unable to locate information on your visit and we'd like to learn more about how we can improve from the 3-star review that you left to the 5-star experience we're clearly known for. Can you please contact us or provide more information on your experience with our services? Unfortunately, we have had to deal with fraudulent reviews that have been left just to win points with Google's Local Guide system and we want to be fair to you as someone who had an authentic experience with us. As always, we wish you all the best in hearing health! Warm Regards
  • Melinda Rodriguez
    Sep 30, 2019
    5
    Rating 5.0
    Great service, friendly people!
    Response from AudioNova Irving
    Oct 2, 2019
    Thank you!
  • Ron Hill
    May 9, 2019
    5
    Rating 5.0
  • Jesse Unruh
    Feb 22, 2019
    5
    Rating 5.0
    I would like to compliment your hearing specialist, Taylor Bare, at the Irving Texas facility. He was very kind, considerate and knowledgeable and I would like to commend you on the service he gave me. Thank you very, very much.

    Jesse Unruh
  • Alicia Yaliweisei
    Jan 9, 2019
    5
    Rating 5.0
    My experience started at the reception desk. The ladies at the reception desk have the top of the line customer service. I entered the room where Dr. Bare carefully explained every step of his evaluation of my hearing. He explained everything he had found about my hearing and allowed me to sample a pair of hearing aids. To be honest, I was a little afraid of finding out my results, but Dr. Bare made me feel like I was family. Please, if you don't read any other comment, please keep mine in mind. You will be glad you took my word! You will not be disappointed! I know I'm coming back!
  • Tanzeen Muna C
    Dec 12, 2018
    5
    Rating 5.0
  • Lisa Burkhardt
    Dec 11, 2018
    5
    Rating 5.0
    Excellent and caring service!
  • farhana razzak
    Dec 7, 2018
    5
    Rating 5.0
    Highly recommend. Staff was friendly. Took care of my matter quickly. Listened every properly. Would recommend everyone to check out this place.
  • Richard Sprague
    Nov 27, 2018
    4
    Rating 4.0
  • Faustina Nkwocha
    Sep 20, 2018
    Walked right in to take a free hearing test and walked out feeling awesome! No more wax build up, ringing in my ears, and thankfully no problems with the annoying and excessive clearing of my throat! Plus Patsy and Taylor were the best!
  • Adam Jones
    Jul 5, 2018
    5
    Rating 5.0
    They’ve helped so much!
  • Marilyn Simmons
    Jun 28, 2018
    5
    Rating 5.0
    Dr. Bare was great! I actually cried after finding out results of exam. After carefully explaining my exam results, going over my options, he had already begun process for fitting demo aids to my ears.
    I could not believe that I was actually walking out with a pair of top of the line demos for trial period.
    I am hearing all that I was missing including my grandchildren calling from their bedroom without having to scream to the top of their lungs. So far, the aids, they have been great.
    My next test comes during Sunday church services.
  • Tamara Mcmullin
    Jan 23, 2018
    5
    Rating 5.0
  • Patricia Ann Washington Dyson
    Nov 16, 2017
    Very professional and knowledgeable personnel. They were willing to do everything they could to make sure I was satisfied.
  • David Rouse
    Nov 13, 2017
    5
    Rating 5.0
    Very friendly, professional and accommodating. I am happy we chose Connect Hearing. They get it done.
  • Derek Keil
    Nov 13, 2017
    5
    Rating 5.0
    I've been brining my mom here since April of 2016. The Staff here is outstanding and very vary helpful. Patsy, patient care, is always a friendly contact and great with scheduling our appointments and alway there to answer our questions. Taylor Bare ...the hearing instrument specialist is very patient and treats my mom with professional care! Great place!! Thank you CH
  • Lonnie Bruhin
    Nov 9, 2017
    5
    Rating 5.0
    good help
  • william ferrell
    Nov 2, 2017
    5
    Rating 5.0
    The People at Connect Hearing are awesome and very knowledgeable of their products and services, The atmosphere was very pleasant and relaxing, they addressed every need I requested with confidence and assured me that i could contact them with any issue that i may have with the Hearing Aids at anytime. From The receptionist (Patsy Walker) to Taylor Bare I felt quite confident in letting them handle My Hearing needs.

    Thanks, Connect Hearing.

    Sincerily,

    William D. Ferrell
  • Olga Duran
    Oct 11, 2017
    5
    Rating 5.0
  • Michael Strong
    Apr 9, 2017
    4
    Rating 4.0
    Very small shop, but always eager to please, and work hard to help.
Displaying reviews 1 - 2 out of the 193 most recent

    Nearby Connect Hearing Locations