AudioNova The Woodlands
| Day of the Week | Hours |
|---|---|
| Friday | 8:30 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30 AM - 5:00 PM |
| Tuesday | 8:30 AM - 5:00 PM |
| Wednesday | 8:30 AM - 5:00 PM |
| Thursday | 8:30 AM - 5:00 PM |
Address
9001 Forest Crossing
Ste E
The Woodlands, TX 77381
US
Tel:
(281) 367-6327(281) 367-6327
Email:info@audionova.com
Regular Opening Hours:
| Day of the Week | Hours |
|---|---|
| Monday | 8:30 AM - 5:00 PM |
| Tuesday | 8:30 AM - 5:00 PM |
| Wednesday | 8:30 AM - 5:00 PM |
| Thursday | 8:30 AM - 5:00 PM |
| Friday | 8:30 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
About AudioNova The Woodlands
www.connecthearing.comLink Opens in New Tab
Connect Hearing The Woodlands is part of a nationwide chain of convenient neighborhood hearing care centers. Our Hearing Care Professionals are passionate about helping people to hear better, applying a consistent process to determine the best recommendations for your hearing health. We provide free hearing tests and a risk-free trial with hearing aids that are right for you. US10490
Victoria Huizar AAS, BC-HIS
Victoria Huizar AAS, BC-HIS has worked for Connect Hearing for 9 years, spending the last 7 at the Woodlands clinic. Washington State University awarded her an associate degree in Hearing Instrument Sciences, and she is licensed in three states. Victoria holds a Board Certification in Hearing Instrument Sciences. In order to stay on top of current instruments and technology, she regularly attends continuing education courses.
Her passion is helping people hear the best they can and participate with their family and friends. "Every patient deserves my best efforts to get them involved in their environment. Seeing a patient's family realize their loved one can hear them again; It's my favorite part of working as a hearing care provider."
The Latest Hearing Aid Technology
![Image of anPhonak Audéo Lumity hearing aid]()
Phonak Audéo Lumity
The Lumity is Phonak’s most advanced hearing aid. With Lumity’s Smartspeech™ Technology and intelligent ActiveVent speakers, speech and understanding soar to new levels. Control phone calls and stream audio with a touch of the finger. The waterproof universal connectivity and options light up users’ conversations, no matter the environment.![Image of an Phonak Virto P-Titanium hearing aid]()
Phonak Virto P-Titanium
The Phonak Virto Paradise, is a sleek in-the-ear model that is customized for the perfect fit. This 3D printed shell is the world’s first Titanium hearing aid and is 15x stronger than traditional acrylic hearing aids. Customize listening environments along with streaming music and calls when you pair this discreet hearing aid to Android or iOS smartphones.![Image Unitron Moxi V]()
Unitron Moxi V
Unitron’s Moxi V is built on the Vivante platform, featuring their best sound performance. Users can experience the latest Integra OS with push-button controls to enhance their conversations in loud background noise and a new feature: HyperFocus with 360 degree improvement for face-to-face conversations no matter where the speaker is located.
Professional Hearing Healthcare
Our Services
Our Connect Hearing Staff provides the absolute best in hearing care services starting with professional hearing screenings, audiogram results and consultation on the latest hearing solutions.
• Hearing Testing & Consultation
• Telehealth Services
• Hearing Aid Maintenance & Repair
• Tinnitus Therapy
Book an Appointment OnlineLink Opens in New Tab• Hearing Testing & Consultation
• Telehealth Services
• Hearing Aid Maintenance & Repair
• Tinnitus Therapy
Product Satisfaction
We carry the latest hearing aids from Phonak and AudioNova, 2 global leaders in hearing aid technology. Our priority is finding the right solution that meets our patients’ hearing, lifestyle and financial needs.
• RISK-FREE hearing aid trial
• 45 day money-back guarantee
• 3-year warranty and 3-year loss & Damage
• 3-years FREE Batteries
Learn MoreLink Opens in New Tab• RISK-FREE hearing aid trial
• 45 day money-back guarantee
• 3-year warranty and 3-year loss & Damage
• 3-years FREE Batteries
Reviews of AudioNova The Woodlands
4.9
4.9
Rating 4.9
(564 Reviews)
AudioNova5.0
(336 Reviews)
Google4.9
(228 Reviews)- Jun 27, 20255Rating 5.0Excellent service and sharing of information.
- Jun 26, 20255Rating 5.0Dry helpful!
- Jun 24, 20255Rating 5.0Yes, Victoria is a very professional person who has greatly help me with my hearing loss. I am now over the fear of wearing hearing aids.
- Jun 18, 20255Rating 5.0Very helpfulResponse from AudioNova The WoodlandsJun 19, 2025Thanks for sharing your experience at 9001 Forest Crossing, we're delighted you're happy with the service.
- Jun 12, 20255Rating 5.0Quick and easy exam.Response from AudioNova The WoodlandsJun 13, 2025Thank you for your great feedback, we're pleased you were happy with your experience.
- Jun 8, 20255Rating 5.0Great customer service. Got my hearing aids dialed back in.Response from AudioNova The WoodlandsJun 9, 2025Thank you for your great feedback Russ! We are pleased that you are satisfied with our service.
- Jun 7, 20255Rating 5.0Great customer serviceResponse from AudioNova The WoodlandsJun 9, 2025Thank you for the positive review! We are thrilled to provide hearing care, just the way you want it.
- Jun 6, 20255Rating 5.0Very nice and fit me in between appointmentsResponse from AudioNova The WoodlandsJun 9, 2025Thank you for your great feedback, we're pleased you were happy with your experience.
- Jun 5, 20255Rating 5.0They honored my warranty and fixed my hearing aids at no charge
- Jun 4, 20255Rating 5.0I am confident w Victoria at Connect Hearing when I am tested and she answers my questions. She adjusted my iPhone app. She is pleasant and a professional.
- May 20, 20255Rating 5.0Great customer service
- May 16, 20255Rating 5.0Great as always!
- May 15, 20255Rating 5.0Great service with no waiting, very friendly, helpful, and competent!Response from AudioNova The WoodlandsMay 18, 2025Thanks so much for your feedback James! We’re really glad you enjoyed our service.
- May 4, 20255Rating 5.0Great customer serviceResponse from AudioNova The WoodlandsMay 9, 2025Thank you for the great review Greg! It means a lot to us to hear from happy customers.
- Apr 30, 20255Rating 5.0Always helpfulResponse from AudioNova The WoodlandsApr 30, 2025Thank you so much for your rating, we hope to see you again soon.
- Apr 24, 20255Rating 5.0Victoria has always been knowledgeable and pleasant. She is customer service oriented and goes the extra mile for her patients. While there has been a continuous turnover at the front desk and acquisitions on the business front, Victoria remains diligent and professional keeping her clients on the forefront.Response from AudioNova The WoodlandsApr 25, 2025Victoria will be delighted to hear that Sheryl, we'll be sure to pass the feedback on.
- Apr 9, 20255Rating 5.0Great Customer ServiceResponse from AudioNova The WoodlandsApr 10, 2025Thank you for your great feedback Jack! We are pleased that you are satisfied with our customer service.
- Apr 9, 20255Rating 5.0Got me in within the same morning that I called - even took me although I was 10 minutes late!Response from AudioNova The WoodlandsApr 10, 2025Thank you for the great review David! It means a lot to us to hear from happy customers.
- Apr 7, 20255Rating 5.0Always making you feel number one during your visit.Response from AudioNova The WoodlandsApr 7, 2025Thank you so much for your rating, we hope to see you again soon.
- Mar 28, 20255Rating 5.0The staff at connect hearing are great and very helpfulResponse from AudioNova The WoodlandsMar 28, 2025Hello Kevin. Thank you for sharing your lovely feedback about our team at 9001 Forest Crossing.
- Mar 27, 20255Rating 5.0Very honest and professional. Prompt and punctualResponse from AudioNova The WoodlandsMar 27, 2025Thank you for your great feedback, we're pleased you were happy with your experience.
- Mar 16, 20255Rating 5.0Response from AudioNova The WoodlandsMar 17, 2025Thank you for your rating Lacey, it means a lot to us to hear from happy customers.
- Mar 11, 20255Rating 5.0As usual the experience was great- prompt and helpful.Response from AudioNova The WoodlandsMar 13, 2025Hello Sandra. Thank you for your great feedback, we're pleased you were happy with your experience.
- Feb 28, 20255Rating 5.0Excellent appointmentResponse from AudioNova The WoodlandsMar 3, 2025Thank you for your great feedback, we're pleased you were happy with your experience.
- Feb 20, 20255Rating 5.0Knowledgeable professional informative great CSResponse from AudioNova The WoodlandsFeb 27, 2025We're delighted that our solution is working for you. Thank you for sharing your review with us. We love providing personalized hearing care.
- Feb 18, 20255Rating 5.0It was a great experience can not ask for better my mother is happy nowResponse from AudioNova The WoodlandsFeb 27, 2025Thank you for your great feedback, we're pleased you were happy with your experience.
- Feb 13, 20255Rating 5.0good greatResponse from AudioNova The WoodlandsFeb 13, 2025Hello John. Thank you for your great feedback, we're pleased you were happy with your experience.
- Feb 11, 20255Rating 5.0Good knowledge and kind explanations
- Feb 5, 20255Rating 5.0Finally felt like someone listened to my concerns. Pun intended. Left there knowing more than when I went in!Response from AudioNova The WoodlandsFeb 6, 2025Thank you so much for your rating, we hope to see you again soon.
- Feb 4, 20255Rating 5.0very helpfulResponse from AudioNova The WoodlandsFeb 4, 2025Thank you for your rating Lyle, it means a lot to us to hear from happy customers.
- Jan 31, 20255Rating 5.0Good service.Response from AudioNova The WoodlandsFeb 3, 2025Thanks so much for your feedback Howard! We’re really glad you enjoyed our service.
- Jan 30, 20255Rating 5.0Great and received excellent service! So far love my hearing aids!Response from AudioNova The WoodlandsJan 30, 2025Thank you for your great feedback William! We are pleased that you are satisfied with our service.
- Jan 21, 20255Rating 5.0Victoria was pleasant and kind and answered my questions. She adjusted my hearing aid perfectly.
- Jan 9, 20255Rating 5.0Great customer service from start to finish. Very friendly staff.Response from AudioNova The WoodlandsJan 10, 2025Thank you for the positive review! We are thrilled to provide hearing care, just the way you want it.
- Jan 1, 20255Rating 5.0Great customer service
- Dec 24, 20245Rating 5.0Quick, responsive serviceResponse from AudioNova The WoodlandsDec 27, 2024Thank you for your great feedback Ed! We are pleased that you are satisfied with our service.
- Dec 19, 20245Rating 5.0Very personable, good job fitting me with new hearing aidsResponse from AudioNova The WoodlandsDec 20, 2024Thank you for taking the time to provide us with a positive review! We love being able to provide life-changing hearing care solutions.
- Dec 8, 20245Rating 5.0Very Good Customer Service
- Dec 6, 20245Rating 5.0Thank you for working me in and getting me the hearing aids. I appreciate the time you spent with me and the great service I received.
Thanks again Victoria, awesome job. - Nov 21, 20245Rating 5.0No wait time and answered all of our questions. She was thorough and friendly. Great experienceResponse from AudioNova The WoodlandsNov 21, 2024Thank you for your great feedback Kenneth, we're pleased you were happy with your experience.
- Nov 20, 20245Rating 5.0I received great service even though my warranty period would end soon!Response from AudioNova The WoodlandsNov 22, 2024Thanks so much for your feedback Bruce! We’re really glad you enjoyed our service.
- Nov 13, 20245Rating 5.0Cleaned microphones. Great service.
- Nov 1, 20245Rating 5.0All my needs were met, excellent service as always.Response from AudioNova The WoodlandsNov 1, 2024Thanks for using Connect Hearing, Alan, we're pleased that you found our service was good.
- Oct 30, 20245Rating 5.0Victoria was great as always. I always have a great experience when I go there.Response from AudioNova The WoodlandsOct 30, 2024Victoria will be delighted to hear that William, we'll be sure to pass the feedback on.
- Oct 24, 20244Rating 4.0Response from AudioNova The WoodlandsOct 25, 2024Thank you so much for your rating, we hope to see you again soon.
- Oct 24, 20245Rating 5.0Great customer service.Response from AudioNova The WoodlandsOct 25, 2024Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
- Oct 24, 20245Rating 5.0Customer service is greatResponse from AudioNova The WoodlandsOct 24, 2024Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
- Oct 18, 20245Rating 5.0ExcellentResponse from AudioNova The WoodlandsOct 18, 2024Thank you so much for your rating, we hope to see you again soon.
- Oct 16, 20245Rating 5.0Great customer service!!Response from AudioNova The WoodlandsOct 16, 2024Thank you for your great feedback Billy! We are pleased that you are satisfied with our customer service.
- Oct 12, 20245Rating 5.0Great as always. Good to see Victoria
- Oct 1, 20245Rating 5.0Great customer service, knowledgeable, professional, caringResponse from AudioNova The WoodlandsOct 2, 2024Thank you for your great feedback, we're pleased you were happy with your experience.
- Sep 28, 20245Rating 5.0Always happy & ready to helpResponse from AudioNova The WoodlandsSep 30, 2024Thank you so much for your rating, we hope to see you again soon.
- Sep 19, 20245Rating 5.0Response from AudioNova The WoodlandsSep 19, 2024Thank you for your rating Valentyna, it means a lot to us to hear from happy customers.
- Sep 13, 20245Rating 5.0Great customer service. Victoria was really nice.Response from AudioNova The WoodlandsSep 13, 2024Thank you for your great feedback! We are pleased that you are satisfied with our customer service.
- Sep 13, 20245Rating 5.0Excellent customer service.Response from AudioNova The WoodlandsSep 13, 2024Thank you for your great feedback Wasim! We are pleased that you are satisfied with our customer service.
- Sep 12, 20245Rating 5.0Very pleased with the service there.Response from AudioNova The WoodlandsSep 17, 2024Thank you for your great feedback Michael! We are pleased that you are satisfied with us.
- Sep 5, 20245Rating 5.0Victoria is wonderful, she listens to me which is critically important. Friendly and efficient. Highly Reccomend!
- Aug 27, 20245Rating 5.0Victoria is very helpful and a pleasure with whom to deal with.Response from AudioNova The WoodlandsAug 28, 2024Thank you for your comments, it's wonderful to hear how well Victoria represents Connect Hearing!
- Aug 27, 20245Rating 5.0Great customer service.Response from AudioNova The WoodlandsAug 28, 2024Thank you for your great feedback Mary! We are pleased that you are satisfied with our customer service.
- Sep 27, 20195Rating 5.0
- Sep 27, 20195Rating 5.0
- Sep 23, 20195Rating 5.0
- Sep 18, 20195Rating 5.0
- Sep 12, 20195Rating 5.0
- Sep 7, 20195Rating 5.0Andrea
- Sep 6, 20195Rating 5.0
- Sep 6, 20195Rating 5.0
- Sep 6, 20195Rating 5.0Gives artist's free ear exams. Much love from Miami!Response from AudioNova The WoodlandsSep 6, 2019Thank you so much for your kind review!
- Sep 6, 20195Rating 5.0
- Sep 6, 20195Rating 5.0
- Sep 6, 20195Rating 5.0
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- Sep 3, 20195Rating 5.0
- Sep 3, 20195Rating 5.0
- Aug 30, 20195Rating 5.0
- Aug 27, 20195Rating 5.0Thank you Julie. Annie and Victoria for going over the top to service my hearing after I jumped in the pool with them in. You are professional and informative and always pleasant to visit.
Dr DanaResponse from AudioNova The WoodlandsSep 6, 2019Thank you so much for your kind review! Glad we could be of help. - Aug 20, 20195Rating 5.0Excellent service at Connect Hearing Spring- Woodlands, Texas Location
- Jul 16, 20195Rating 5.0
- Jul 11, 20195Rating 5.0
- Jul 11, 20195Rating 5.0No waiting time.
Perfect care - Jul 11, 20191Rating 1.0I'm Very upset with my experience with Victoria. I had my hearing aids repaired and Victoria simply downloaded the original program to the repaired hearing aids without bothering to perform another Real Ear Measurement! If you didn't have your new hearing aids fitted this way using this mandatory adjustment process, then you are not fitted properly.
It doesn't matter that my old program was the same from the original hearing aids, the repaired devices were never checked to see if they are meeting my prescription needs. $6000 spent on hearing aids, I don't think I’m asking for too much to be refitted. She was too lazy to do her job. I guess she wanted to make sure she had time to go outside to smoke her cigarettes instead.Response from AudioNova The WoodlandsJul 23, 2019Dear Sir/Madam, Thank you for your feedback, we take great pride in our TOP-RATED customer service and like most medical practices take extensive notes on every visitor who walks through our door. That said, we were unable to locate information on your visit and we'd like to learn more about how we can improve from the 1-star review that you left to the 5-star experience we're clearly known for. Can you please contact us or provide more information on your experience with our services? As always, we wish you all the best in hearing health! Warm regards - Jul 2, 20195Rating 5.0
- Jun 29, 20195Rating 5.0
- Jun 21, 20195Rating 5.0Staff GREAT.Response from AudioNova The WoodlandsJun 26, 2019Thank you, Jeffrey :)
- Jun 11, 20195Rating 5.0
- May 30, 20195Rating 5.0
- Apr 29, 20195Rating 5.0I really enjoy this place from the old owners to the new owners. Customer service is great. Hearing aids are expensive so its nice to be able to get things fixed so easily.
- Apr 14, 20195Rating 5.0Very nice staff. Very patient.
- Apr 11, 20195Rating 5.0
- Apr 11, 20195Rating 5.0
- Apr 11, 20195Rating 5.0Staff is professional and met every need for better hearing.
- Apr 11, 20195Rating 5.0Very competent and pleasant I have had wonderful service from them and am happy to refer friends to them
- Mar 21, 20195Rating 5.0
- Mar 12, 20195Rating 5.0
- Mar 7, 20195Rating 5.0
- Feb 21, 20195Rating 5.0Very pleasant experience. Always am satisfied with my visits with Victoria
- Feb 19, 20195Rating 5.0
- Jan 12, 20195Rating 5.0
- Jan 11, 20195Rating 5.0Great service!
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- Jan 11, 20195Rating 5.0Excellent service
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- Dec 19, 20185Rating 5.0
- Dec 18, 20185Rating 5.0So attentive! Couldn’t have asked for better service
- Dec 18, 20185Rating 5.0
- Dec 18, 20185Rating 5.0Good!
- Dec 18, 20185Rating 5.0
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- Dec 18, 20185Rating 5.0Excelente atención
- Dec 18, 20185Rating 5.0
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- Dec 18, 20185Rating 5.0Great environment with a hard-working and dedicated staff! Definitely go here!
- Dec 5, 20185Rating 5.0
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- Dec 5, 20185Rating 5.0
- Dec 5, 20185Rating 5.0
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- Dec 5, 20185Rating 5.0Annie is a great helper!
- Dec 5, 20185Rating 5.0
- Dec 5, 20185Rating 5.0
- Dec 4, 20185Rating 5.0I recommend his place!
- Dec 4, 20185Rating 5.0Thanks Anni, you're great!!
- Dec 4, 20185Rating 5.0
- Dec 4, 20185Rating 5.0Annie Is the best
- Nov 17, 20185Rating 5.0
- Nov 15, 20185Rating 5.0
- Nov 15, 20185Rating 5.0They are very efficient!
I love my new hearing aid, it is not visible and makes it seem like I have normal hearing in the ear. - Nov 12, 20185Rating 5.0
- Nov 10, 20185Rating 5.0
- Nov 9, 20185Rating 5.0Quick turnaround time with appointments, lots of follow-up and time spent with you, and all your questions will be answered. Great customer service.
- Oct 30, 20185Rating 5.0Great customer service
- Oct 18, 20185Rating 5.0Very nice people who are customer service oriented. They are willing to work with you and make sure you have what you need. I have been there a couple times because my mom was having trouble with her aides and all they needed was to be clean. The employees took care and cleaned them with no problem and no charge either. Highly recommend them if you have any hearing problems.
- Oct 18, 20185Rating 5.0
- Oct 18, 20185Rating 5.0
- Oct 2, 20185Rating 5.0Great people and service. Always timely for my appts and all questions are answered.
- Sep 27, 20185Rating 5.0This is a great place if you are having hearing issues. The staff is very nice and friendly. Victoria the hearing specialist is excellent in getting you to hear the best you can when you leave. Highly recommended!
- Sep 25, 20185Rating 5.0Staff was very knowledgeable and exceeded my expectations. I thought I needed hearing assistance and was very pleased with the whole process - I honestly did not know what all I had been missing. Thank you!
- Sep 25, 20185Rating 5.0Great customer service and a very professional office environment.
- Sep 25, 20185Rating 5.0
- Sep 22, 20184Rating 4.0
- Sep 20, 20185Rating 5.0Great Staff!
- Sep 20, 20185Rating 5.0Tienen un staff bilingüe. Victoria, Julie y Andrea son muy profesional. Recomiendo esta oficina.
- Sep 20, 20185Rating 5.0Excellent
- Sep 20, 20185Rating 5.0I really felt comfortable on my visit to Connect Hearing. I treated with respect, and I recommend anyone who wants good customer service👍🏽
- Sep 20, 20185Rating 5.0
- Sep 20, 20185Rating 5.0
- Sep 20, 20185Rating 5.0Always great customer service, and they truly care.
- Jun 14, 20185Rating 5.0
- May 10, 20185Rating 5.0Great place
- Apr 5, 20183Rating 3.0They sometimes offer free hearing tests. But their devices are well over three thousand four thousand dollars 3 to 4000 dollarsResponse from AudioNova The WoodlandsSep 6, 2019Hello, we at Connect Hearing take pride in the great service we provide to patients. Our service we deliver is reflected in the high number of good reviews that are left by satisfied patients. We are more than happy to fix any inconveniences if they so happen to arise. Feel free to contact us at any time if need be.
Kind Regards - Mar 9, 20182Rating 2.0Response from AudioNova The WoodlandsSep 6, 2019Hello, we at Connect Hearing take pride in the great service we provide to patients. Our service we deliver is reflected in the high number of good reviews that are left by satisfied patients. We are more than happy to fix any inconveniences if they so happen to arise. Feel free to contact us at any time if need be.
Kind Regards - Feb 9, 20185Rating 5.0Love this place. The young ladies at the front desk are awesome. Very helpful, always pleasant and professional. I've watched their interaction with seniors and they are always treated with respect and dignity. Can't get no better than that.
- Feb 9, 20185Rating 5.0
- Feb 9, 20185Rating 5.0
- Feb 8, 20185Rating 5.0
- Feb 6, 20185Rating 5.0They were super friendly and worked with me to find the right hearing aids! Tried 2 different styles and the 2nd ones fit great!
- Feb 2, 20185Rating 5.0Great customer service. Annie is so sweet and helped me with everything I needed.
- Feb 1, 20185Rating 5.0They are the sweetest and most caring people. The best customer service ever experienced
- Feb 1, 20185Rating 5.0
- Feb 1, 20185Rating 5.0I brought my 91 year old mother for a hearing check. Julie has excellent customer service and had great patience. The service was truly welcomed!
- Feb 1, 20185Rating 5.0
- Jan 31, 20185Rating 5.0Great place and great staff! Julie is wonderful! I would definitely recommend this place.
- Jan 31, 20185Rating 5.0
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- Jan 31, 20185Rating 5.0Caring staff with great customer service.
- Jan 31, 20185Rating 5.0
- Jan 31, 20185Rating 5.0Great place!
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- Jan 31, 20185Rating 5.0Great service. Friendly and knowleable staff.
- Jan 31, 20185Rating 5.0Very accommodating and friendly. They go out of their way to make sure I am taken care of, even when it's not always easy. Love these guys.
- Jan 31, 20185Rating 5.0
- Jan 31, 20185Rating 5.0The service was excellent and the staff was knowledgable about products. It really made me feel at ease and the experience truly enjoyable
- Jan 31, 20185Rating 5.0
- Jan 31, 20185Rating 5.0The best office on the woodlands the people is to nice they give you a really good service and they care about your health really good I recommended...Response from AudioNova The WoodlandsSep 6, 2019Thank you for the kind review, Pedro. We take pride in the top notch service we deliver!
Kind Regards - Nov 30, 20175Rating 5.0Awesome customer service. Always available and willing to help.
- Sep 11, 20175Rating 5.0Victoria Huizar is a fantastic Specialist. I would totally recommend her to friends and family.
- Jun 23, 20155Rating 5.0My husband & I both are patients of Christina and she is wonderful! I have never felt pressured or rushed and the office staff always makes us feel welcome.
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