Patient Care Coordinator - job description

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Patient Care Coordinator Hearing Care Professional

Patient Care Coordinator

Our Patient Care Coordinators are responsible for being the face of the organization. They are an integral part of the team as they are interfacing with the community, making outbound calls to follow up with patients as well as scheduling patients.

Our PCCs must be driven and motivated to keep our clinics growing! Customer Service, sales and marketing skills are at this position's core. Our team members embody the entrepreneurial spirit when it comes to grassroots marketing and community outreach. You must be enthusiastic about networking and generating leads so we can make an impact on the quality of life for our patients.

As part of Sonova’s initiative to be a socially and civically responsible company, you will also have opportunities to volunteer your unique skill set locally and internationally! If you share our passion for helping others, join our fast paced, collaborative culture and be part of a worldwide leader in hearing healthcare!

Career path for patient care coordinators in Connect Hearing company

Ask Our Employees

“I am valued by Connect Hearing. They take time to invest in their employees and are continually making improvements to workflows. They listen when there is a breakdown in systems or workflow and highly regard employee feedback. This is a company, a family that I am glad to be part of! My Regional Director is incredibly prompt when following up on items that require action, they do not fall into a black hole. My Hearing Care Professional is an absolute joy and a fantastic representation of what an HCP should be - caring, compassionate, and understanding of a patient's needs and lifestyle to best help guide them through the hearing experience.”

-Amanda L.
^{Patient Care Coordinator in Indiana}

Picture of a patient care coordinator at Connect Hearing

Brittany T, PCC in Texas

“Connect Hearing is a GREAT company to work for. It is a very big team oriented company, we all pull together to help each other out. You need to be able to stay focused and on task as it is only the Patient Care Coordinator and the Hearing Care Professional in the office all day. The patient interaction is great during the day. There is ample opportunity for advancement if you work for it.”

Heather P, PCC in California

“Seeing the joy on patient's faces as they leave the office is what makes working for Connect Hearing so rewarding. Not only does this company grant the gift of hearing, but it helps people reconnect with their world and I am blessed to be a part of it.”

Infographic of Connect Hearing's employee benefit package

Contact our Talent Acquisition Department by emailing: Careers@ConnectHearing.com or browse all current openings by click on the button below.

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Connect Hearing Recruitment Process

Infographic of Connect Hearing's recruitment and new-hire process

_{Connect Hearing is an EO employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.}