"Carrie help to me today was off the 5-star chart (i.e., 6 and beyond). She examined and analyzed sets of hearing aids I wore and brought. She helped me make sense of sophisticated equipment provided for me by a governmental agency. She (re)tested my hearing. Thoroughout our hourlong conference she was patient and gave due consideration to our
masked environment. I thank her--and Connect Hearing--very much.
"Melissa and the Connect Hearing staff have become my life line and extended family. As a child growing up with severe hearing loss, I was introduced to “Ms. June”, who then became my audiologist up to my college years. When she passed after finishing college, I was introduced to the new company and audiologist, Melissa W. Not only did her expertise provide me security but her compassion towards me and others, won me. The staff goes far and beyond to accommodate anything I ask. Even when I am in the wrong. If it’s ever an emergency, they take me right away. Any extreme request I have, they do their best to fulfill them - which is 100% of the time. Anytime I call, they remember my voice and name, which is unheard of. It’s like we pick up right where we left off . If you’re looking for a new audiologist or hearing aid, and wanting a family/friend feeling environment and very professional, who’s not just about selling you a product; give them a call. Thank you Melissa and your staff for everything you do for me. I know I’m not the easiest but you all sure make me feel like it."
"I have dealt with Joice for many years, first with my mother and more recently, myself. I am on my second set of hearing aids. You will not find a more accomodating, caring professional than Joice. She will work tirelessly with you to make sure you are happy and comfortable with your hearing aid.I tell everyone to skip all the others and go to connect in Greenville if you want the best service."
"Outstanding, unparalleled customer service by Jennifer! Am physician, board-certified in internal medicine. Would not recommend anyone go anywhere else. World class customer service! World class Phonak product! God bless both!! Thank you, Jennifer!!!"